FAQ

Frequently Asked Questions

Q.

Does the same caregiver come each day?

A.

Yes! Our goal to establish a long term relationship with the client.
We will keep the same caregiver as long as the client is satisfied.

Q.

Can I request a Japanese caregiver?

A.

Yes! Our caregivers are Japanese. You will enjoy your mother’s language, culture, and Japanese food.

Q.

Are the caregivers bonded and insured?

A.

Yes! They are with bounded and worker’s compensation insurance.

Q.

Does the company employ its caregivers?

A.

Yes! Our caregivers are employees, not contractors.

Q.

Are the caregivers screened?

A.

Yes! Our caregivers registered with the California Home Care Aid registry; they go through the Live-scan background check and are TB and drug tested.

Q.

What is the cost of the services?

A.

We will customize a plan of care that is unique to every client.
To discuss the exact prices for the services you desire, please contact us.

Q.

How do I start the service?

A.

We will love to meet you and your loved one.
Please contact us for a free assessment.